The important part of the project is to understand that any user research is better than no user research. There are a ton of UX research tools out there, and you’ll need to decide which ones are most suited to your projects and way of working. So in this post, I’ve listed essential tools that will help a team to maximize the outcome from user research.
Focalboard is an open source, self-hosted alternative to Trello, Notion, and Asana. It helps define, organize, track and manage work across individuals and teams.
Create forms, surveys, and interactive experiences that feel fun, look beautiful, and get more responses.
It’s free and easy to create simple forms for people to fill out. Yes, it’s traditionally used as a free survey tool.
It allows you to recruit users and run remove, video-recorded usability tests.
Lookback allows you to run user tests while remotely recording the screen, the user’s face and voice, and their in-app interactions.
Enable anyone on your team to provide feedback and reports bugs without flooding your existing engineering channels. Focus on giving feedback, not the process of doing so.
Loops is a research tool designed by creatives to support the creative process. Get honest opinions from your target audience annotated on to your ideas in minutes, analyze it in a few clicks, then optimize your work so it truly resonates.
Userflows turns your Marvel prototypes into interactive user journeys that give you a birds-eye view of how users will move from screen to screen, helping you tell a better story to developers, stakeholders and clients.
Capture, organize, and analyze feedback in one place to inform your product decisions.
Kitemaker lets you structure your work with boards, backlogs, roadmaps, and labels. Skip the burn-down charts and build what your users want.
Use them anywhere on the web – group chats, snapchat, newsletters etc and brand them with your own custom logo. For Free!
Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.
Optimal Workshop offers a suite of UX tools that help improve your website navigation, define information architecture, understand first-clicks, run surveys and capture qualitative research.
TestingTime makes user tests easier to run by helping with recruitment, scheduling, payment, and more.
UXTesting is devoted to uncovering valuable user insights in the most efficient way. Not only recordings, UXTesting offering a solution for companies with mobile apps, it’s now easy to manage, discuss & analyze user behavior.
JotForm Cards is the friendly way to ask people for information. In a one-question-per-page format, JotForm Cards offers motivational features, fun options like emojis and icons, micro-animations, Smart Embed, video backgrounds, and more.
Say hello to Maze Discovery, a new solution to help you test and validate ideas early! Now you can create user research surveys, test design and copy ideas, and run usability testing, all in one place with Maze.
Give your users a seamless experience by testing on 2000+ real devices and browsers. Don’t compromise with emulators and simulators.
Understand your client and kick-off your new project in an interactive and collaborative way. Use interactive UX method templates: interviews, problem valuations, competition analysis or even user flows. Collaborate with your clients and team members!
A lightweight evaluation that allows you to identify usability issues without the involvement of users.